Warranty and Returns

 Forever Happiness Guarantee

If for whatever reason you are unhappy with our products or need help with warranty, returns, exchanges, or even damage or loss due to unfortunate circumstances please contact us and we'll make it right.

We are a small business. We work hard, wear many hats, take nothing for granted, and we've been blessed beyond measure. While my wife and I work tirelessly for the business we ultimately have control of our time which we are privileged to spend together and with our kids. In addition I hold back tears of joy when I reflect on the fact that my passion for the outdoors is what I do for a living.

Without you, our customer, Merkwares simply wouldn't exist. I'd have to go get some soul sucking day job and hateful boss and only dream of my little ones and open spaces between corporate meetings. This simply cannot be.

As our cherished customer we will do everything we can to ensure you are happy with our products and business. You are family. And we take care of family.